“I had been a manager for a number of years and really wanted to develop my understanding behind theories and practice when it came to leading a service, ” said Amy Cooper, who has just completed the Level 5 operational/departmental manager apprenticeship
“Amy, aged 38, who worked in children’s services for City of Wolverhampton Council whist doing her apprenticeship, added: “I really enjoy learning and when the opportunity to do the Level 5 programme was offered to me I jumped at the chance!
“The apprenticeship helped me to reflect on my understanding of leadership and management and the type of leader I was.
“Leading a busy team that works with vulnerable children and families is hard but rewarding work so making sure the team is supported is a priority, and my learning enabled me to reflect and critically analyse my practice and to develop and make changes to the way I support and lead.
“Since leaving university I haven’t completed any formal qualifications and being an adult learner juggling my assignments around work and family commitments took a lot of planning and determination, but the tutors were really supportive and helped me achieve what I wanted to do.
“An apprenticeship is such a brilliant way to work and learn at the same time – it’s so worthwhile and not only develops your skills and knowledge but your confidence too.”
